ElixirGrow Technologies, Inc. ("ElixirGrow," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at elixirgrow.com or contact us through our forms.
1. Information We Collect
Information You Provide
When you fill out our contact form, request a quote, or inquire about partnership opportunities, we may collect:
- Name
- Email address
- Company name
- Area of interest (agriculture, remediation, white-label, distribution)
- Message content describing your project or needs
Information Collected Automatically
When you visit our website, we automatically collect certain information through Google Analytics, including:
- IP address (anonymized)
- Browser type and version
- Operating system
- Pages visited, time spent, and navigation patterns
- Referring website or source
- Device type (desktop, mobile, tablet)
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested information about our products
- Evaluate partnership and distribution opportunities
- Prepare custom quotes and product recommendations
- Improve our website and user experience
- Analyze website traffic and usage patterns
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: We use Formspree for form processing and Google Analytics for website analytics. These providers have their own privacy policies governing data handling.
- Business partners: If you inquire about distribution or white-label partnerships, we may share relevant information with our internal team members involved in those discussions.
- Legal requirements: We may disclose information if required by law, regulation, or legal process.
4. Cookies and Tracking
Our website uses cookies through Google Analytics to understand how visitors interact with our site. These cookies collect anonymous usage data and do not personally identify you. You can control cookie settings through your browser preferences.
5. Amazon Attribution
When you click our "Buy on Amazon" links, we use Amazon Attribution tags to understand which website visitors make purchases. This data is aggregated and does not personally identify you.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 24 months.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of analytics tracking
To exercise any of these rights, please contact us at info@elixirgrow.com.
9. Third-Party Links
Our website may contain links to third-party websites, including Amazon.com. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Effective Date" at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
ElixirGrow Technologies, Inc.
3104 E Camelback Rd, #202
Phoenix, AZ 85016
Email: info@elixirgrow.com